Privacy Policy

PRIVACY POLICY

Sussex Needles.co.uk take your privacy very seriously, and ask that you read our Privacy Policy carefully, as it contains important information about what to expect when we collect personal information about you, including how we will use your personal data and the steps that we take to ensure that it is kept secure.

Sussex Needles will process all personal information gathered on its website in accordance with all data protection legislation and regulations relating to the processing of personal data and privacy, including but not limited to the General Data Protection
Regulation (EU) 2016/679).

Sussex Needles.co.uk is responsible as ‘the manager’ of
personal information for the purposes of those laws.

WHAT PERSONAL INFORMATION DO WE COLLECT ABOUT YOU?

In order to provide you with our services and products and the legitimate interests of Sussex Needles.co.uk, we may collect personal information about you from our website/social media sites, telephone conversations, emails, and written and oral communications. We may, for example, keep a record of your name, address, email address and/or telephone number.

In addition to the information you knowingly provide,  Sussex Needles.co.uk collects domain names and IP addresses of its visitors to the website :- Sussex Needles.co.uk along with usage statistics/analytics (for example, types of web browsers and operating systems used to access the website) and browsing history of our website. This data is used to promote our services/products. Sussex Needles.co.uk may combine this information with the personally identifiable and other information it collects.

HOW WILL WE USE YOUR PERSONAL INFORMATION?

We will primarily use your personal information to offer/provide our services and products to you.

We may also use your personal information for one or more of the following purposes:

1) to process requests and purchases and manage your
interactions with us;
2) to communicate with you about services or products you have requested from us: for example, in the event that the service or product you have requested is unavailable; or if there is a query or problem with your requests; or when (in accordance with your subscription preferences) we keep in touch with you about similar services or products;
3) for record-keeping purposes;
4) to fulfil our legal obligations (for example, where we are required to keep records of transactions or share information with authorities);
5) to improve the quality of our services;
6) subject to the terms of this Privacy Policy and your
preferences, for marketing purposes and so that we can
improve and tailor the services and/or products we offer you;

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties, but these statistics will not include information that can be used to identify you.

GOOGLE ANALYTICS

We use Google Analytics to measure the performance of our website.
When someone visits Sussex Needles.co.uk we use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to discover data such as the number of visitors to the various parts of our website.
This information is only processed in a way which does not identify you or anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

DISCLOSURE OF YOUR PERSONAL INFORMATION

In very limited circumstances, we may disclose your personal information to third parties, but only if we are under a legal obligation to do so.

WHAT IF YOU DO NOT WANT TO RECEIVE MARKETING
INFORMATION?

We consider it is in Sussex Needles’s legitimate interest to keep you informed about what we offer. If you would rather not
receive marketing information from us, please contact us by email at admin@sussexjwellery.co.uk

If you agree to us providing you with marketing information or Sussex Needles newsletters, you may always opt out at a later date or unsubscribe at any time with the link at the bottom of emails. You are in control of what you receive. However, please note that where you withhold or withdraw your consent to be contacted in this way, we may be unable to keep you informed
of new services, products, events and/or special offers that may interest you.

COOKIES AND OTHER INFORMATION GATHERING

Our website https://sussexxjewellery.co.uk uses industry standard cookies.

In common with many other website operators, we may use standard technology called ‘cookies’ on this site. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Our cookies also enable us to enhance your visitor experience by storing
information about the products and services that you select between visits so that we can provide you with focused information each time you visit our website.
Please read our cookies policy for further information.

HOW WE PROTECT AND RETAIN YOUR PERSONAL
INFORMATION

We keep your personal data for no longer than necessary for lawful purposes, such as processing a purchase (or for a reasonable period after the purchase so that we can process any refund, claim or query).

We will also keep your contact details for as long as we believe you wish to hear from us using those contact details.

Sussex Needles.co.uk takes the security of your personal information seriously. Sussex Needles will attempt to protect against the loss, misuse and alteration of your personal information. Sussex Needles.co.uk has implemented
reasonable administrative, technical and physical measures to protect your personal information.

However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. We are not responsible for the contents or policies of external websites and
recommend that you check the privacy and security policies and procedures of every website that you use and submit your personal details to.

PROCESSES OUTSIDE THE EUROPEAN UNION
Data may be processed outside the European Union

The Sussex Needles.co.uk website is hosted in UK

We may at times also use outsourced services in countries outside the European Union in other aspects of our business.

Accordingly data obtained within the UK or any other country could be processed outside the European Union.
The information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar protections in place regarding your data and restrictions on its use as set out in this Privacy Policy. However, we will take steps to ensure adequate protections are in place to ensure the
security of your information. The EEA comprises the EU
member states plus Norway, Iceland and Liechtenstein. By submitting your information, you agree to these transfers for the purposes specified above.

ACCESS TO YOUR PERSONAL INFORMATION AND
UPDATING AND/OR CORRECTING YOUR PERSONAL
INFORMATION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to admin@Sussex Needles.co.uk

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address or name, please amend your details by contacting admin@Sussex Needles.co.uk

You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate or unnecessary. You have various other rights including the right to object to or restrict certain types of data processing, to withdraw consent where you have given it, to ask us to transfer your data to a third party, and
to raise any concerns with the Information Commissioner.

PAYMENTS DATA RELATING TO THE WEBSITE

INFORMATION RELATING TO YOUR METHOD OF PAYMENT
Any payment information is never taken by us or transferred to us either through our website or otherwise. Sussex Needles never have access to it. At the point of payment, you are transferred to a secure page on the website of PayPal. That page may be branded to look like a page on our website, but it
is not controlled by Sussex Needles. Your debit .credit card details are processed by Paypal and not accessible or stored on the Sussex Needles website.

SOCIAL MEDIA FOLLOWERS

Interaction on social media

If you follow one of our social media accounts, we receive basic personal data about you according to your profile: your account name, gender, general interests, location, age. You may also communicate with us directly and provide content in this way.
Our legal basis for processing this data is our legitimate interest in providing social media and marketing content that is of interest to our followers on social media.

SOCIAL MEDIA DATA USES

This personal data will be used within the terms and functionality of the social media sites.

DATA SHARING

We are not responsible for the user terms or activities of third party sites. However, Sussex Needles.co.uk will not sell your information nor permit others to do so. We will not share your information with any third party except as stated in this Privacy Policy or as required to operate our social media sites, provide our services and/or products to you and/or administer your
account.

REVIEWS YOU POST ON OUR WEBSITE
Our website may at times allow you to post reviews about the product or service you have purchased with a view to that information being read or used by other people.

Sussex Needles.co.uk does not specifically use this
information except to allow it to be displayed on our website.

We do store reviews, and we reserve a right to use them in the future in any way we decide.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete your review with your personal information that you have posted. You can make a request by contacting us at admin@Sussex Needles.co.uk

CHANGES TO PRIVACY NOTICE

We keep our Privacy Policy under regular review. If we change our Privacy Policy we will post the changes on this page, where appropriate, place notices on other pages of our websites and advertise on our social media platforms. Any material changes that affect how your personal data is used will be provided to you, so that you may be aware of the information we collect and
how we use it at all times.

This Privacy Policy was last updated on 25 May 2018.

If you would like to contact Sussex Needles with any queries about our Privacy Policy, please send an email to
admin@Sussex Needles.co.uk

If you wish to raise a query with the United Kingdom Information Commissioner, you may do so at www.ico.org.uk